Privacy policy

About us

Concerning management of your data related to the website registration and product sale activities, the Data Controllers are Peuterey, Tax code/VAT Number IT09700210967, with registered office in Via Tortona, 31 - 20144 Milano (MI) - Italy, and FiloBlu Spa, Tax code/VAT Number 04274870288, with registered office in Via Caltana 116/C - Santa Maria di Sala (Venice), which jointly manage your data on the basis of specific agreements; should you request it, we will be happy to provide you with further information about them.

When managing your data, in relation to promotional and marketing activities, the Data Controller is Peuterey, which uses FiloBlu as Data Processor in the execution of these operations.

The Data Controller, Peuterey, has appointed a DPO, which may be reached at the address privacyavvbartaluccicinzia@gmail.com, while FiloBlu has appointed its own DPO, which may be reached at the address dpo@filoblu.com

Our responsibility

If you are already a customer, are registered to or visiting www.peuterey.com, or are subscribed to our newsletter, we inform you that your data will be legitimately processed in accordance with our decisions on the manner and purposes of processing.

Your commitment

We only ask you to read this policy carefully, so that you are fully informed about how we process your personal data.

When and how we collect your personal data

We start collecting data as soon as you interact with www.peuterey.com. They may be collected either through your specific communication or automatically during use of the website.

This is how the collection takes place:

 

	DATA YOU COMMUNICATE TO US	DATA WE COLLECT AUTOMATICALLY
Your identification data (name, surname, date of birth, address and e-mail)	X
Web site navigation		X
Your telephone number	X (only provided on your own initiative)
Use of www.peuterey.com	X	X
Conclusion of purchase orders	X	X
Customer service	X	X (order number only)
Marketing communications (newsletters, abandoned cart, etc.)	X (only with your explicit consent)

Type of data collected

 

Addresses

Your full name, date of birth, shipping and billing address, telephone number, e-mail address.

 

Identification data

Your IP address, login information, browser type and version, time zone, plug-in types, geolocation information about where you might be, operating system and version, etc.

 

Data on the use of www.peuterey.com

Your navigation path within www.peuterey.com (Clickstream analysis), the products and services you view, page load and response times, download errors, navigation duration, behaviour and other actions, etc.

 

What about sensitive data?

We do not collect any kind of sensitive data about you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or data concerning health, sexual life or sexual orientation)

What we mean by legal basis

 

Consent

It is the authorisation to process your personal data for a specific purpose.

 

You can change your mind whenever you want!

You can revoke your consent at any time, by sending us an e-mail to the following address: privacy@peuterey.it, or by clicking on the opt-out button in each newsletter.

If you decide to revoke your consent and there are no other reasons for us to process your personal data, we will cease processing them. On the other hand, should another legal basis authorise us to do so, we will continue to process them, while always respecting your rights.

 

The contract

Processing of your data is necessary for pre-purchase information and the execution of the respective contract.

 

Legitimate interest

Processing of your data is possible on the basis of our legitimate interests or those of third parties, provided that these do not override your rights and freedoms. Legitimate interests may concern:

• Collecting information from your behaviour on our website and/or applications;
• Deliver, develop and improve our services;
• Allow us to improve, customise or modify our services and offers;
• Verify the effectiveness of our marketing campaigns;
• Improve data protection.

How we process your data

Data is mainly processed in a digital format, with the exception of product shipment activities, which may also be carried out by manual means.

Why we collect your data

We can only process your data for certain reasons and, in any case, always if there is a legal basis that allows us to do so. Here is why we process your data:

Website usage and service management

Purposes

Data are processed to allow your registration to the Website, access and execution of services for registered users, and the possible sending of a purchase order for products available on the Website through the same, with the consequent conclusion of the relevant sale contract with FiloBlu, including any administrative and accounting formalities.
Data processed: contact data (e.g. name, surname, e-mail address, telephone number)
Legal basis: In this case, the legal basis is the contract and legitimate interest.

Customer service

Purposes

Notification of changes in our services, customer support via electronic messaging, telephone and e-mail, including bug fixes.
Data processed: contact data (e.g. name, surname, e-mail address, telephone number)
Legal basis: In this case, the legal basis is the legitimate interest.

Marketing

Purposes

Data are processed for the purpose of sending advertising material and newsletters, for carrying out commercial information activities, via telephone, SMS, email, social networks and sometimes by traditional means (e.g. sending invitations to events, etc.), on Peuterey's promotional and commercial initiatives, for carrying out market research and customer satisfaction surveys, and for abandoned shopping cart communications. In this case, the legal basis is consent.
Data processed: contact data (e.g. name, surname, e-mail address, telephone number)
Legal basis: In this case, the legal basis is consent.
Retention period: until consent is revoked.

Profiling

Purposes

Data are processed to send specific advertising material based on purchasing preferences or choices, to carry out targeted commercial information activities, via e-mail and social networks, on Peuterey's promotional and commercial initiatives. In this case, the legal basis is consent.
Data processed: contact data (e.g. name, surname, e-mail address, telephone number)
Legal basis: In this case, the legal basis is consent.
Retention period: until consent is revoked, or within 24 months of the date of consent, at the latest.

Your choices and your rights

 

Your choices

 

You can decide not to provide us with your data

In this case, you can continue browsing our website; however, we will not be able to provide you with any services without your personal data.

 

You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. If you disable cookies, you can continue to browse our website, but some of our services may not function properly. Read more about the Cookie Policy below.

 

You can ask us not to use your data for marketing reasons

Before processing begins, we will inform you about our possible intention to use your data for marketing reasons and (if applicable) about the involvement of third parties. You may revoke your consent to receive promotional messages by clicking on the appropriate link in any of our communications, or by sending us an e-mail to the following address: privacy@peuterey.it

 

Your rights

 

You can always exercise your rights by sending an e-mail to the following address: privacy@peuterey.it

 

You have the right to access information about yourself

This includes the right to ask us for further information regarding:

• The categories of data we process;
• The purposes of the processing;
• The categories of possible recipients to whom data may be disclosed;
• The data retention period or, failing that, the criteria for determining that period;
• Other rights concerning the use of your data.

 

We will provide you with the information within one month of your request, unless this would undermine the rights and freedoms of others (e.g. another person’s privacy or intellectual property rights), or if any legal obligations prevent us from doing so. If we cannot fulfil your request for such reasons, we shall promptly inform you.

 

You have the right to have your data corrected, if inaccurate or outdated

 

You have the right to have your personal data deleted (right to be forgotten)

You may, at any time, ask us to delete your personal data in our possession, if the storage of your personal data is no longer necessary for the purposes of processing.

 

You have the right to transfer your data to another operator (data portability)

We will provide you with a copy of your data in interoperable format in case you want to transfer them to another operator. At your request, and if technically feasible, we will directly transfer the data to the new operator. We will not make any transfers if the portability of your data also involves the disclosure of someone else’s personal data.

 

You have the right to object to the us processing your personal data

You can always turn to the Supervisory Authority to lodge your complaints. Before doing so, please contact us! We will be happy to solve any issues concerning the processing of your personal data.

 

We guarantee your rights even if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that any requests relating to the exercise of your rights will be forwarded to them without undue delay.

What level of security do we adopt when processing your data?

We guarantee that your data will be processed according to the highest security levels: we have adopted appropriate physical, IT and organisational measures to ensure the protection of your data.

How long we keep your data for

We will cease active processing of your data within 12 months of your last use of the service or closing of your account, unless legal obligations (e.g. sales invoices) require us to retain your data for a longer period. For marketing purposes directed at you - which you can always ask us to stop - we will keep your data until revocation.

However, we must remind you that:

• You disclose your data to us at your own risk. We try our best but, unfortunately, at present there is no 100% secure data transmission.
• You must always keep your username and password safe, as you are the only one to know them.
• If you perceive that you have suffered a breach of your data, please contact us immediately at privacy@peuterey.it.

Where we store your data

Your data is processed within the European Union and in other data facilities operated by third parties, a full list of which can be found at privacy@peuterey.it.

When you communicate your personal data to us, you also consent to their transfer, storage and processing by us.

Should we need to transfer and/or store your data outside the EU, you will be informed accordingly. Even then, we will adopt all appropriate measures to ensure maximum protection.

Third parties that may process your data

In order to carry out our online business, we resort to third parties to host applications, communicate with customers, manage e-mails, etc. We assure you that this collaboration takes place with the best parties on the market that provide these types of services. We only share your data with them when necessary, to ensure that our services function properly, and in accordance with the security measures and good practices described in this Privacy Policy.

For further information, please contact us at privacy@peuterey.it